1.) How much is shipping? There is no minimum order for free shipping! We offer free shipping to all US locations, APO/FPO/DPO addresses, and many international locations.
2.) What do you mean by “many international locations?” Some international addresses have shipping fees. Each item’s international shipping cost is determined individually. If you purchase more than one item we will combine shipping! Contact us and ask for a shipping invoice.
We are aware of, and happy to help UK customers with CODE:PAID notes on the outside of your parcels.
3.) What does free shipping mean? By offering free shipping, we pay for your shipping cost. If you purchase multiple items on Etsy or through a custom order we will gladly ship those items together.
4.) Has COVID-19 affected shipping? Yes. Due to continued shipping-partner slowdowns, we are currently unable to ship to some countries. The United States Post Office has provided the public with this list.
We are actively seeking better international delivery options to circumvent current shipping difficulties. We look forward to shipping to all countries again as soon as possible.
5.) How long will it take for my package to arrive? At this time, the Chicago USA hub is experiencing indeterminate delays. We are no longer shipping through Chicago if at all possible. The Chicago delays are greatly affecting all international packages and causing some delay to domestic USA packages.
Please allow ten weeks for international packages to arrive. We do our best to make sure your packages arrive safely and in a timely manner.
We have seen a slowdown in domestic US shipping also; it is taking a little longer for packages to get where they are going.
At this time and to the best of our knowledge, if you place an order with us Sunday afternoon, and
If you live between Wichita, KS and Dallas, TX you can expect your package in your mailbox within a week.
If you live in New Orleans, LA it should arrive within 10 days.
If you live in Salt Lake City, UT it should arrive within 14 days.
If you live in Providence, RI it should arrive within 16 days.
If you live in the Florida Keys, Alaska, or Hawaii it should arrive within 20 days.
If you live in Canada / Mexico / South America / Europe / Africa / Asia /Australia it should arrive at 70 days.
6.) Can you tell me why it is taking so long for my package to arrive? Once an item has entered the Postal System we have no control over the path it takes, or the time it takes to get to you. Like you, we only have a tracking number and no additional information regarding the movement of any package.
All of our postal carriers are hard workers. US Postal Workers are adjusting to new management philosophies under this Postmaster General, and facing an increased workload with a loss of automation. We are grateful for their continued service.
7.) Do you offer a shipping guarantee? We guarantee to ship as quickly as possible. We cannot guarantee the quality of work you will receive from another business entity. See our customer feedback to read about how quick we ship!
8.) Can I pay for faster shipping? Yes! You can purchase expedited shipping by contacting us at checkout, or through the Contact Us form on the website. We will email you an invoice with the cost of expedited shipping added to your order. Once you complete your payment, your package will be on its way!